Terms & conditions
Last updated: 3 July 2026
Our solo walk service
Bark & Go offers professional solo dog walks in Didsbury and Chorlton. Every walk is one dog with one walker for a full hour, with clear updates and photos after each visit. We do not offer group walks.
Solo walks only
Your dog gets 30 or 60 minutes of undivided one-to-one attention. We do not offer group walks.
Physically & mentally stimulating
We explore local parks and green spaces, vary routes, and keep walks engaging for your dog.
Photos & walk reports
After each walk you receive a report with check-in/out times, a summary, and photos. With your consent, we may also share on social media.
Safe access & return
We follow your entry instructions. On return, paws are cleaned and fresh water is offered where appropriate.
Didsbury & Chorlton
We walk dogs in Didsbury and Chorlton postcodes only, covering South Manchester areas such as West/East Didsbury and Chorlton-cum-Hardy.
Flexible booking
Book online in 30-minute (£20) or 1-hour (£30) solo walks, in a morning or afternoon window, with an instantly confirmed estimated arrival time.
1. About Bark & Go
Bark & Go provides professional solo dog walking in Didsbury and Chorlton, Manchester. Each booking is for one dog receiving a dedicated solo walk: either 30 minutes (£20) or 60 minutes (£30), booked into a morning (8am-12pm) or afternoon (12pm-4pm) window so we can travel between clients.
2. Service area
We only accept bookings from postcodes within our Didsbury and Chorlton service areas. If you move outside these areas, please update your account or contact us before booking.
3. Booking & payment
Walks must be booked through barkandgo.uk before the walk takes place unless otherwise agreed in writing. Current prices are £20 for a solo 30-minute walk and £30 for a solo one-hour walk. You can pay pay-as-you-go for each walk at the time of booking, or set up a weekly Direct Debit mandate (via our payment partner GoCardless) so completed walks are billed automatically every Friday. By completing a booking you agree to these terms and confirm the details entered (dog, address, date, window, and walk length) are correct.
3a. Direct Debit
If you set up a Direct Debit mandate, we collect payment weekly, every Friday, for walks completed in the previous week, using GoCardless as our payment processor. You can cancel your mandate at any time from My account, which switches future bookings back to pay-as-you-go. If a collection fails (for example, insufficient funds), we may pause future bookings until it is resolved.
4. What is included
Each solo walk includes the booked walking time (30 or 60 minutes) within your chosen morning or afternoon window, travel to and from your address within our service area, a post-walk report with check-in and check-out times, and photos where taken. We confirm an estimated arrival time when you book, based on demand within that window; we carry water on walks and clean paws on return where practical.
5. Your responsibilities
You must provide accurate dog intake information including health, vaccination status, emergency vet details, and property access instructions. Your dog must be vaccinated and fit to walk. You must ensure we can access your property at the booked time or notify us in advance if arrangements change.
6. Cancellation & refunds
You can cancel a booking through your account at any time before the walk. If you cancel at least 48 hours before the start of your estimated arrival time, we will refund the full walk fee (for pay-as-you-go bookings) to your original payment method, or exclude the walk from your next Direct Debit collection. Cancellations with less than 48 hours' notice are non-refundable, though we may offer credit at our discretion if you contact us. We may cancel or reschedule due to severe weather, illness, or safety concerns. If we cancel your walk, you will receive a full refund.
7. Photos, walk reports & social media
We may take photos during walks for your walk report. Separately, when you tick the social media consent on your dog's intake form, you give permission for Bark & Go to use your dog's name and photos on our website, Instagram, or other marketing channels. You may withdraw social media consent at any time by updating your dog's profile or contacting us. This does not affect photos already shared in walk reports sent to you.
8. Keys & property access
Where you provide keys or access codes, you do so at your own risk. We store access details securely and use them only for booked walks. Please notify us immediately if codes or keys change.
9. Liability
We take reasonable care of your dog at all times. However, dog walking carries inherent risks (other animals, traffic, uneven ground). To the fullest extent permitted by law, our liability is limited to direct losses caused by our negligence, up to the amount paid for the affected booking unless a higher limit is required by law.
10. Contact
Questions about these terms or our service? Use the contact form at barkandgo.uk/contact or message us on Instagram.
By booking a walk you confirm you have read and accept these terms. Book a walk